At Creator Kidz, we are committed to protecting your personal information and being transparent about how we collect, use and safeguard it. This Privacy Policy explains how we handle your information when you visit our website (www.creatorkidz.com.au), interact with us, or purchase our products and services.

By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy. If you choose not to share certain information with us, please be aware that this may limit your ability to access some features or services.

1. Information We Collect

The types of personal information we may collect include, but are not limited to:

• Your name and contact details

• Delivery and billing information

• Information submitted through our website forms or communications

• Any other personal information you choose to provide

We may also collect information from third-party providers (such as payment processors or delivery partners). When this occurs, we handle the information in accordance with this Privacy Policy.

2. How We Use Your Information

We use your personal information for purposes such as:

• Processing orders, providing services and delivering products

• Communicating with you about your purchase, enquiries, or support requests

• Maintaining internal records

• Improving our products, services and website

• Sending updates, resources, or marketing material (you may opt out at any time)

3. Disclosure of Personal Information

We may disclose your personal information to third parties when it is reasonably necessary for:

• Order fulfilment and delivery

• Payment processing

• Website hosting, IT or marketing support

• Meeting legal, regulatory or compliance obligations

Any third-party service providers engaged by Creator Kidz are expected to handle personal information in accordance with applicable privacy laws and this policy.

4. Access and Corrections

You may request access to the personal information we hold about you, as permitted under the Privacy Act 1988 (Cth). In limited circumstances, we may deny access as allowed by law. An administrative fee may apply for processing access requests.

If any personal information we hold is inaccurate, outdated or incomplete, please contact us so we can update it promptly. We rely on our customers to keep their details current.

5. Complaints

If you believe your privacy has been breached or you have concerns regarding how we handle your information, please contact us. We will investigate your complaint and respond within a reasonable timeframe.

6. Unsubscribing and Communication Preferences

If you no longer wish to receive marketing emails or communications from Creator Kidz, please contact us to update your preferences or unsubscribe.

7. Data Security

Creator Kidz takes data security seriously. We implement reasonable safeguards to ensure the personal information you provide is protected from unauthorised access, misuse or disclosure.

Contact Us

For questions, requests or concerns regarding this Privacy Policy, please reach out to:

Creator Kidz
Email: info@creatorkidz.com.au